How it works

You run the business. We handle the digital side.

Follow the steps.

1

We talk to you

A conversation of about 20 minutes — by phone, WhatsApp or in person. We understand: what your business does, who your customers are and what the website needs to achieve (bookings, quotes, presenting services).

What you need to prepare: nothing. If you have photos or a logo, great; if not, we help you sort it out.

2

We build the website

We design and build the pages based on the conversation and on examples of websites that work well in your industry. The structure is designed mobile-first, because that is how your customers find you.

Typical timeline: 5 business days, depending on how quickly we receive your content.

3

We fine-tune it

We show you the website before it goes live and collect your changes: copy, photos, colours, the order of the information. We make the adjustments and show you again.

No rush: we only move forward when the website is to your liking — it is your business, the decision is yours.

4

We publish

We set up hosting and the security certificate, and publish the website. On the Essential plan, we also update the business’s Google presence.

Managing your website: from here on we handle everything included in the plan.

5

We handle the service included in the plan

From here on, the monthly fee covers hosting, backups, content updates and support. Need to change an opening time? Just ask. Want to add a service? Just ask. This is what you are paying for — use it.

You always know who will handle your business.

What you won’t need to do

None of this is part of your job

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Learn to use platforms

You won’t get logins, control panels or tutorials. We run the website; you just show it off.

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Negotiate with providers

Domain, hosting, certificates — no accounts spread across three different sites. Everything under a single contract.

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Clear, accessible communication

We explain everything simply, clearly and directly, without unnecessary technical terms.

Commitments

What we promise — and what we don’t

✓

We promise

• Website published within 5 business days of content approval.
• Fixed monthly price, no surprises on the invoice.
• Managing your website.
• Cancellation with 15 days’ notice.

!

We don’t promise

• “First place on Google” — no one can guarantee that.
• “Guaranteed more customers” — the website opens the door; customer service closes the deal.
• Whatever is not written in the proposal. Everything we do is stated in the written proposal.

First step: a 20-minute conversation

No complicated presentations, no obligation. We understand your business and tell you whether Gens-Web makes sense for you.

Request a proposal 📞 Call